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SAP BASIS OFFSHORE SUPPORT

BASIS Support focuses on change that is associated with Server Maintenance, Performance Tuning, Backup & restore, Disaster Recovery, Trouble Shooting, and Error Analysis & Correction, adoption to changes in business requirements and migration of application/database to different versions.

Some of the specific Basis Support activities that are offered with the solution are listed below:

  • Daily/Routine tasks
    • Performance monitoring/tuning
    • System log checks
    • Alert monitoring
  • Predictable tasks
    • Hot packs upgrade
    • Archiving Support
    • Client maintenance
    • Database Reorganization
  • Preventative tasks
    • Disaster Recovery solutions
    • Backup/Restore Solutions
    • User Maintenance
  • Additional tasks
    • Disaster Drill
    • R/3 Upgrades
    • System performance health-check
    • Installation
    • Instance/Client Refresh